Permit Sonoma released the Vacation Rental Hotline (Complaint Line) phone number for the unincorporated county area, which includes the Coastal Zone: HOTLINE 707-565-1212
Click below for the Permit Sonoma Press Release explaining the HOTLINE “to help address nuisance issues related to vacation rentals in unincorporated Sonoma County.”
https://permitsonoma.org/permitsonomalaunches247vacationrentalcomplainthotline
MORE INFORMATION RELEASED IN AN EMAIL UPDATE FROM PERMIT SONOMA:
You are subscribed to Vacation Rental Updates for Sonoma County, CA. Vacation Rental Hotline UpdateWe are writing to share that the vacation rental hotline phone number has changed to (707) 565-1212. The County of Sonoma continues to offer a 24/7 Vacation Rental Complaint Hotline to help address nuisance issues related to vacation rentals in unincorporated Sonoma County. Reminder: How to File a ComplaintIf you’re experiencing issues like loud noise, trash problems, or use of outdoor fire pits at a nearby vacation rental, please follow these steps:Step 1 – Contact the Property ManagerVacation rental permit holders are required to respond quickly:Within 1 hour during the dayWithin 30 minutes during quiet hours (9:00 PM – 7:00 AM)To find the property manager’s phone number:Visit the Vacation Rental Map and search for the rental address.Or go to Permit History Lookup and search by address to view the vacation rental permit.Step 2 – Call the Hotline (If issue is unresolved)If there’s no timely response, call the updated hotline: (707) 565-1212When calling, please be specific:Describe the issue clearly and include date and time of the incidentNote the date/time you contacted the property manager and their response (or lack thereof)Provide the full street address of the rentalFor more information please visit Vacation Rental Complaints |